# Questions for the first call

Lesson 2 of [Check an opioid treatment provider before you decide](https://opioidtreatment.fyi/academy/check-an-opioid-treatment-provider.md), 14 minutes.

A call goes better with a list. Write your questions before you call. Write down each answer and the name of the person who gave it. Start with the basics - Is the address right? Which floor or unit? - What are the opening times? - Is the service taking new clients now? - Is the first appointment in…

The rest of this lesson is for learners enrolled in the course. [See how Check an opioid treatment provider before you decide works](https://opioidtreatment.fyi/academy/check-an-opioid-treatment-provider.md).

Also on the [web page](https://opioidtreatment.fyi/academy/check-an-opioid-treatment-provider/questions-for-the-first-call).

> Talk to a doctor, pharmacist or other qualified clinician before you start, stop or change treatment. In an emergency call your local emergency number: 911 in the US and Canada (or call or text 988), 999 in the UK and Ireland (or call 111 in the UK, 112 in Ireland), 000 in Australia, 111 in New Zealand. For overdose, call emergency services first.